Return Policy
30-Day Return Policy
We want to ensure your complete satisfaction with every purchase. If, for whatever reason, you are not satisfied with your purchase, please contact us immediately and we will work with you to resolve the situation.
Eligibility for Return:
- You have 30 days from the date of purchase to request a refund.
- The product must be in its original condition and packaging.
How to Initiate a Return:
- Contact info@kiko.golf and include information listed in step 2.
- Provide your order number, reason for the refund, and any relevant details.
- We will promptly reply with instructions for returning the product.
Return Process:
- We'll inspect the returned item, and if eligible, initiate a refund to your original payment method.
- Refunds may take a few business days to process.
- Return shipping to be deducted from refund.
Exchange Information:
- Hassle-free, standard exchange policy.
- 30-day window for exchanges from the date of delivery.
- Products eligible for exchange must be in unused condition.
- Original packaging and proof of purchase required for all exchange transactions.
- Customers are responsible for covering the shipping costs when returning items, while the company covers the shipping costs for sending the replacement product.
Contact Information:
For any questions, contact us via info@kiko.golf or through Instagram / TikTok direct messaging.
Changes to This Policy:
Kiko Golf reserves the right to update this policy. Changes are effective immediately upon posting on our website.